Listar Vol. 41, Nº 5 (2020) por autor "CHOUDHURY, Sasmita"
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Designing customer feedback format for large scale discrete manufacturing industry- listening to the voice of customers
MOHANTY, Manoj Kumar; MISHRA, Padma Charan; CHOUDHURY, Sasmita; SAMANTARAY, Alaka (Grupo Editorial Espacios GEES 2021 C.A., 2020-02-20)The study explores attributes, which clients of large scale manufacturing industries would like to see, rate and identify by listening directly from end clients. 128- samples of client organization pertaining to large ...